---
title: "Deactivating and reactivating Expenses users"
slug: "deactivating-users"
updated: 2026-10-12T11:07:19Z
published: 2026-10-12T11:07:19Z
canonical: "help.cintra.co.uk/deactivating-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivating and reactivating Expenses users

You can deactivate a user to prevent them from accessing Expenses - without having to delete their account. Deactivated (archived) users no longer appear in the People list, but you can still find and reactivate them.

You need Administrator permissions to deactivate, find, or reactivate users.

### Finding a user

There's no search box on the People list, but you can filter it by name.

1. Go to **Setup > People**.
2. Click the filter icon next to **Name**.
3. In the dropdown, select **Contains**.
4. Enter part of the user's name, then click **Filter**.

> [!NOTE]
> **Tip:** Change the default **Starts with** option to **Contains**. Otherwise, you may need to enter the user's full name.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-BWTIU0XR.png)

You can filter by **Email** in the same way. The name filter only searches active users. To find deactivated users, see [Reactivating a user](/capture-expense/docs/deactivating-users#reactivating-a-user).

To show users with a particular role, click the filter icon next to **Role**, select **Administrator**, **Finance**, or **Auditor**, then click **Filter**.

### Deactivating a user

1. Go to **Setup > People**.
2. Locate the user and click their name. An **Options** panel appears on the right.
3. Click **Edit**. The **User Account** window opens.
4. Clear the **Active** checkbox.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(450).png)

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-94Y2MJ7N.png)

1. Click **Save**.

The user is removed from the main People list.

### Reactivating a user

Deactivated users are hidden from the People list, so you need to filter for them first.

1. Go to **Setup > People**.
2. Click the filter icon next to **Role**.
3. Select **Inactive**, then click **Filter**. A list of all inactive users appears.
4. Click the user's name, then click **Edit**.
5. Select the **Active** checkbox, then click **Save**.

The user appears in the main People list again.