---
title: "Help and support"
slug: "help-and-support"
updated: 2026-04-22T14:45:16Z
published: 2026-04-22T14:45:16Z
canonical: "help.cintra.co.uk/help-and-support"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Help and support

### Help features

There are several ways to look for the information you need:

- Search, including AI search.
- Table of contents on left, including a filter.
- Bookmarks on right.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(502).png)

Click any image in the help to expand it

At the bottom of the table of contents, you’ll find:

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(503).png)

- A series of FAQ articles.
- An [onboarding article](/capture-expense/docs/onboarding-setting-up-capture-expense) to help you if you’re setting up the system for the first time.

### What’s new?

We are always working on improvements to Capture Expense. You can find out more about the latest changes by clicking the ![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(505).png) icon at the top-right of the screen.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(504).png)

You can scroll down to view all previous updates to the system.

### Getting support

If you can’t find what you’re looking for in this help, contact our friendly support team. The quickest way to contact support is click Submit a ticket at the top-right of the help:

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(500).png)

Alternatively, you can raise a support ticket [from here](https://cintrapeople.freshdesk.com/support/tickets).

### Ask James

If you have access to the Ask James tool, you’ll see this icon at the top-right of Capture Expense: ![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(501).png)

For more information, see [AI in Capture Expense](/capture-expense/docs/ai-in-capture-expense).