---
title: "Connect to open banking"
slug: "tbc-1"
updated: 2026-04-29T07:13:46Z
published: 2026-04-29T07:13:46Z
canonical: "help.cintra.co.uk/tbc-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect to open banking

Banking allows you to manage and view all credit card transactions across your organisation.

You can either connect to your corporate card account via Open Banking OR by [importing bank statements](/capture-expense/docs/import-bank-statements). Once a statement is imported, the card holders will receive a notification requesting that they attach their receipts to their transactions.

### Accessing the Connect Bank feature

1. Go to **Setup > Settings > Accounting**.
2. Ensure the **Enable open banking** option is selected.

### Connecting your corporate credit card via open banking

> **Note**: Capture Expense only supports Credit Card accounts and may not be compatible with all banks.

1. Go to **Banking > Transactions**.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(322).png)

1. Click the **Connect Bank** button in the side-menu.
  - If the button isn’t available, see [Accessing the Connect Bank feature](/capture-expense/docs/tbc-1#accessing-the-connect-bank-feature) above.
2. The **Connect your accounts** app appears with an explanation about [Moneyhub](https://intercom.help/moneyhub/en), which a third party that accesses your transactions.
3. Click **Next**. The next screen will display a list of providers.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(506).png)

1. Select a **credit card** bank / provider to connect to and a consent screen will appear for you to **approve**.
  1. Consenting allows Capture Expense to access your account balance and transactions.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(507).png)

1. Enter your standard login details for the bank / credit card provider.
2. Once you have connected to the bank, the **Transaction** tab will refresh and the Credit Card transaction details that are synced with your bank will appear in the side-menu, along with a Moneyhub disclaimer.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(508).png)

1. You can now do any of the following:
  - Set the date of when you want to run the sync from. You can backdate, if necessary.
  - Remove any transactions by entering the last four digits of each affected credit card e.g. 1234, 5678, 0001 etc.
    - Note: If you have a different Credit Card Control account from **Setup>Settings> Account**, enter the other Credit Card control account in the Bank Control Account. This affects Export in Accounting.
  - **Edit** the Account feed:
    - You can start the feed from an historical date, which brings transactions through straight away.
  - Turn on the Account feed by clicking the **Start** icon:
    - The feed will run every four hours from the start date. The transactions will feed into the **Transaction** tab and check against user's name and their 4-digit card number set in their user account. Only new transactions come through.
    - **Note**: If you have selected both the Enable Open banking option and the Use Pending transactions option in **Settings> Account** tab, the transactions will appear more quickly, as the bank takes 2-3 days to process transactions from the card issuer.
  - **Reconnect** the Account feed.

### Assigning a card holder to a transaction record

You would normally add the company's credit card details to the card holder's user account. But if you haven't done this or the card holder is missing any transactions, then they can be added retrospectively.

> **Note:** If you have connected multiple accounts, you'll need to select the relevant account first before you can assign a user. By default, All Transactions is displayed in the side bar.

1. Select the **No Card Holder** transaction record.
2. Click the **Assign** button. The Assign Card Holder side menu appears.
3. Click **+ Add** in the user's record. The transaction is assigned to that person.

### Deleting a transaction from the transaction tab

> **Note**: You can only delete one transaction at a time.

1. Select the Transaction record.
2. Click the **Delete Transaction**s button, then **Remove** to confirm. The transaction record is deleted from the Transaction tab.

Exporting the transactions

You can export all of the transactions within the Transaction tab. This allows you to manage the transactions.

1. Ensure that none of the transaction records are selected.
2. Click the **Export** button. The .csv file is created. Any record that does not have a name is not a card holder. The file also details what stage the transaction is in. i.e. submitted ect.

### Filtering transactions

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(509).png)

You can filter the list of transactions in the Transactions tab by the following:

- Account
- Status
  - All, Incomplete, Submitted, Rejected or Assign User: Any transactions which have not assigned a card holder.
- From and To dates