---
title: "Adding new starters from Pinpoint"
slug: "adding-new-starters-from-pinpoint"
updated: 2026-10-29T15:37:52Z
published: 2026-10-29T15:37:52Z
canonical: "help.cintra.co.uk/adding-new-starters-from-pinpoint"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding new starters from Pinpoint

The Pinpoint integration lets recruiters send hired candidates from Pinpoint straight to Cintra People. Each candidate appears on the **Import from ATS** tab of the **Onboarding** page, where HR adds any missing details and sets them up as a new employee. No employee record is created until HR completes this step.

The integration must be set up before recruiters can send candidates. For more information, see [Setting up the Pinpoint integration](/docs/setting-up-the-pinpoint-integration).

> [!NOTE]
> This feature is currently undergoing verification and is not yet generally available.

### Send a candidate to Cintra People

Recruiters send candidates from Pinpoint. They don't need to sign in to Cintra People.

1. In Pinpoint, open the list of candidates and select **Hired**.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-00U8KXSB.png)

1. Click the more options icon (**...**), and then select **Send to Cintra People**.

![Send to Cintra People option in the Pinpoint candidate menu](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-ENMC3FHC.png)

1. On the **Send to Cintra People** form, check the details brought across from Pinpoint and complete any blank required fields, including all those not marked as “optional”.
2. Click **Submit**.

If you leave a required field blank, an error appears under it and the candidate isn't sent.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-GWXW9MDX.png)

When the candidate has been sent, Pinpoint shows **Candidate sent to Cintra People**.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-NVUL9K8B.png)

Each candidate can only be sent once. If you try to send them again, Pinpoint shows **Candidate Already Exported** with the date they were sent.

## Set up the new starter in Cintra People

1. In Cintra People, go to **Onboarding**.
2. On the **Joiners** tab, click **Import from ATS**. If a candidate you've just sent isn't listed, click **Refresh**.

![Import from ATS tab on the Onboarding page](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-8GAV0RJG.png)

1. Select the candidate's name.
2. Check the details brought across from Pinpoint, and complete the remaining fields, such as team, leave profile and work pattern. For more information, see [Add new employees individually](/docs/adding-new-employees).
3. Click **Add Employee**.

The candidate is added to Cintra People as an employee and will be removed from the **Import from ATS** list.

### Frequently asked questions

#### What if a candidate declines their offer after being sent?

On the **Import from ATS** tab, click **Remove** next to their name. If the candidate changes their mind at a later date, they can be sent again.

#### Can we include our own Pinpoint fields?

The fields on the **Send to Cintra People** form are set by Cintra. If you need additional fields to be added, contact your Cintra representative.