---
title: "Employees"
slug: "employees-4"
description: "Find answers to common questions about booking leave, recording sickness, and managing requests in our comprehensive guide."
updated: 2026-03-17T16:17:02Z
published: 2026-03-17T16:17:02Z
canonical: "help.cintra.co.uk/employees-4"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Employees

Any common questions relating to booking holiday/leave, or recording sickness, are listed below.

#### How do I request leave in hours ?

The default request length is for full or half days. If this isn’t available to you, speak to your manager.

Once implemented, to submit a leave request in hours:

1. Go to Leave > New Request.
2. Select your Leave Type and required date.
3. Click Override, then select the hours of leave you'd like to request.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(79).png)

Click to expand New Leave Request screen

#### Why can’t I book leave that spans two years? I keep getting a warning message.

> [!CAUTION]
> **Invalid Dates**
> 
> The dates you have specified span 2 Leave Years. Your Leave Year starts on 1st January. Please modify your dates and try again.

Since requests are attached to a single leave year, the system will not allow you to create a request that spans more than one leave year. You should create a separate request for each leave year.

#### I have cancelled a leave request. Why hasn’t my allowance been updated?

When you cancel a leave request, the leave request can have one of two statuses:

1. If the request is still **Pending** approval, the time requested will be added back to their allowance without any approval needed.
2. If the request has already been **Approved**, then the request will have to be approved by their approver(s). At this point, the request's status is **Cancel Request**.

The workflow from making a new request to cancellation of an Approved request is as follows:

1. User makes a request (Request status is now **Pending**).
2. Approver approves request (Request status is now **Approved**).
3. User's allowance is deducted.
4. User makes a cancellation (Request is still **Approved** and is now said to be a **Cancel Request**).
5. Approver approves cancellation (Request is **Cancelled**).
6. User's allowance is increased.