---
title: "Manage Payroll user accounts"
slug: "payroll-access-users"
updated: 2026-06-23T08:04:44Z
published: 2026-06-23T08:04:44Z
canonical: "help.cintra.co.uk/payroll-access-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Payroll user accounts

If you are an administrator, you are able to create, edit, and delete other users.

### Access payroll users

1. Select **Settings > Manage users**.
2. Select the **Payroll access users** tab.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-GED6MI2U.png)

If you are a Bureau user, you can also impersonate other users. See [Bureau user management & impersonation](/payroll/docs/bureau-user-management).

### **Create a payroll access user**

Use this to add a user with payroll access who does not have an existing HR account in Cintra People.

1. From the **Payroll access users** tab, select **Create payroll user**.
2. Enter the user's **Forename**, **Surname**, and **Email**.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(646).png)

1. Select a user role from the **Payroll** section. Hover over the ⓘ icon next to each role for a description.

> [!NOTE]
> **Note**: If you are using Cintra People Payroll as a standalone product, you can assign a user role from the Groups section *instead of* the Payroll section. See [Cintra Groups](/payroll/docs/cintra-groups).

1. Optionally assign an **Additional** role (**Payment Authorisation** or **Payroll Approval**).
2. Optionally assign an **Admin** role:
  - **User Administrator:** can create and manage user accounts, change user roles, and manage payroll access.
  - **HR Manager:** handles HR onboarding and employee management (in the integrated Cintra People solution).
  - **Expenses Manager**: relates to the Expenses product, a future addition to Cintra People.
    - The HR Manager and Expenses Manager roles only need to be assigned to the initial user in each of these modules. After this, user roles can be assigned in the respective modules.
3. Select the payrolls to assign from the **Assigned payrolls** dropdown.
  - If you are selecting payroll permissions, you must add at least one payroll.
4. Select **Create**. The user will receive a welcome email with login instructions.

### Edit a payroll access user

From the **Payroll access users** tab, select the user from the Payroll access users list.

As well as changing access / permissions, the user’s name or contact details, you can also reset their authentication (e.g. if they lose their phone). See [Reset a user’s authentication](/docs/resetting-a-user-s-authentication).

### **Delete a payroll access user**

1. From the **Payroll access users** tab, select the user from the Payroll access users list.
2. Select **Delete user**.
3. A confirmation prompt appears. Select **Delete** to confirm.

> [!WARNING]
> **Important**! Deleting a payroll access user removes their access to Cintra People. Their employee record is not affected. Only delete an account if the user will never need to log in again, if there are issues with the account, seek assistance to resolve them rather than deleting it.