---
title: "Integrations"
slug: "integrations-faq"
updated: 2026-08-18T06:45:35Z
published: 2026-08-18T06:45:35Z
canonical: "help.cintra.co.uk/integrations-faq"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

### Why isn’t my Microsoft Calendar sync working?

**Check the sync has been turned on for leave requests**

To check that the sync has been turned on, you'll need to check at a team level.

Go to Organisation > Teams > Select relevant Team > Leave, Approvals and Calendar > Calendar > Tick "Sync Requests to users personal Office 365 Calendar".

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(102).png)

**Check if anything has changed with this user in Office 365.**

You'll next need to check if the user has been deleted in Office 365 and created again, or if they have moved to a different Office 365 tenant. It's also possible that there is a duplicate of this employee within your Office 365 tenant. Check all of the above with your Office 365 administrator.