---
title: "Time off in lieu (TOIL)"
slug: "time-off-in-lieu-employee-training-guide"
description: "Learn about Time Off in Lieu (TOIL) and how to claim and use compensatory time off for extra hours worked in your organisation."
updated: 2026-03-19T14:52:04Z
published: 2026-03-19T14:52:04Z
canonical: "help.cintra.co.uk/time-off-in-lieu-employee-training-guide"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Time off in lieu (TOIL)

### **What is time off in lieu?**

Time off in Lieu (TOIL) or Compensatory Time Off (Comp Time) is used when an employee has worked more than their contracted hours and would like to make an allowance claim for those additional hours to be taken as time off

TOIL or Comp Time can be customised so it is labelled with the most appropriate terminology for your organisation's requirements.

Once a TOIL Allowance claim has been made it will go through an Approval process with either their line manager or someone else in charge of these claims. Once the request has been approved the user will see these hours either added to their Annual Leave balance or into a separate Allowance called TOIL (Both ways will be shown below). The employee can then make a Leave Request and choose the Leave Type as TOIL in order to use the hours that they have claimed.

### **TOIL in action**

We will use the example of Arjun Sharma who worked an additional 4 hours on 2nd August 2023 in order to finish a project.

#### **Submitting an Allowance Claim**

1. In Year at a Glance, click New Request, then Claim TOIL allowance.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(118).png)

1. Select the **TOIL Allowance Claim** option and enter the additional dates worked on top of the normal working hours.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-1773830533334.png)
2. After this, provide your reasoning. You will then see a summary of the request and who the request will go to.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-1773830619810.png)
3. Once approved, you can view the approval by going to **Requests > TOIL.**

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204017220032.png)

If TOIL is set up to be tracked in a separate allowance, you can see this on the **Allowances** tab in the **TOIL** column and **Accrued TOIL Allowance** row.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204017220033.png)

If TOIL is set up to be tracked within Annual Leave, it will show in the **Leave** column, **Accrued TOIL Allowance** row of the Allowances table.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204017220034.png)

#### **Using TOIL Allowance**

Now that you’ve received the time back, Let’s look at the process for using these additional hours.

1. Go to Year at a Glance and click **New Request**.
2. To use your claimed TOIL allowance, select **Leave Request**, and set the **Leave Type** as “TOIL”.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-1773831037074.png)

1. In this example, Arjun only has 4 hours of balance, he is choosing to have the “Morning Only” off which uses only 3.75 hours, leaving him with 0.25 hours remaining. He will then see a summary of the request before completing it.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-1773831185452.png)

This will then be treated as any other Leave Request and go through the same Approval Process as normal.

### **Viewing your own TOIL**

To view your own TOIL Allowance Claims and TOIL Requests, go to the **Request** page and then switch from Leave to TOIL.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204017220037.png)