---
title: "Correcting payment run exceptions"
slug: "how-do-i-correct-any-payment-run-exceptions-make-supplementary-payment-runs"
description: "Explains how to view and correct employees with invalid or missing bank details flagged in a payment run's exceptions tab."
updated: 2026-07-29T11:45:09Z
published: 2026-07-29T11:45:09Z
canonical: "help.cintra.co.uk/how-do-i-correct-any-payment-run-exceptions-make-supplementary-payment-runs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Correcting payment run exceptions

Once your payroll is finalised, you can pay employees using your preferred payment method and report the details to **HMRC** in a **FPS** submission. You can view the employees for which the **BACS** details are incomplete. Any exceptions showing invalid or missing bank details must be amended in the **Employee Banking Details** form by creating or amending entries.

## To correct payment run exceptions

1. Navigate to the **Pay Employees** window. Go to **Cintra iQ**: Payroll > Payroll Tools > Paying Out > Pay Employees
2. Double-click the desired **Payment Run** record. The **Payroll Period Payment Run** window appears.
3. Click on the **Payment Run Exceptions** tab. The employees who have incomplete **BACS** details appear.
4. Continue to correct the exceptions.