---
title: "How do I correct any payment run exceptions/make supplementary payment runs?"
slug: "how-do-i-correct-any-payment-run-exceptions-make-supplementary-payment-runs"
updated: 2026-06-10T11:26:20Z
published: 2026-06-10T11:26:20Z
canonical: "help.cintra.co.uk/how-do-i-correct-any-payment-run-exceptions-make-supplementary-payment-runs"
---

> ## Documentation Index
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# How do I correct any payment run exceptions/make supplementary payment runs?

Once your payroll is finalised, you can pay employees using your preferred payment method and report the details to **HMRC** in a **FPS** submission. You can view the employees for which the **BACS** details are incomplete. Any exceptions showing invalid or missing bank details must be amended in the **Employee Banking Details** form by creating or amending entries.

## To correct payment run exceptions

1. Navigate to the **Pay Employees** window.

Go to **Cintra iQ**: Payroll > Payroll Tools > Paying Out > Pay Employees
2. Double-click the desired **Payment Run** record. The **Payroll Period Payment Run** window appears.
3. Click on the **Payment Run Exceptions** tab. The employees who have incomplete **BACS** details appear.
4. Continue to correct the exceptions.

## How do I make supplementary payment runs?

Once your payroll is finalised, you can pay employees using your preferred payment method and report the details to **HMRC** in a **FPS** submission.

If you create a second or subsequent payment run, you are required to send a further **FPS** to **HMRC**. Because employee information and payment is now sent in real time you should report any payment made to an employee as and when it happens. You can still make irregular payments such as advances of pay; however amendments and any missed regular payments should be reported on or before the date of payment.

The totals on the **Pay Employees** form will detail each payment run and the totals will match the control totals on the **Payroll Analysis Summary**.
