---
title: "How do I create/edit/delete corrections?"
slug: "how-do-i-create-edit-delete-corrections"
updated: 2026-06-10T11:19:12Z
published: 2026-06-10T11:19:12Z
canonical: "help.cintra.co.uk/how-do-i-create-edit-delete-corrections"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I create/edit/delete corrections?

**Corrections** are used to make payments or deductions in a current period but apply tax/NI calculations according to the periods in which they should have been earned.

The **Cintra iQ** software is date driven; it enables you to go back and re evaluate tax and **NI** so that the amount owed is payed in the correct period. For instance, you can make corrections from the start of the tax year, and the system will work out the tax, NI, pension, spine points, and grades from that point forward.

In general any back dated payments will occur automatically via an employee's **Post History**, or **Sickness** event etc, and you can make ad hoc corrections as well.

## To create a payment correction via post history

Changes to **Post History** can be related to salary, spine points or work patterns.

> [!TIP]
> **Example:** Last month, an employee had reduced their hours from full time to part time halfway through the pay period. You need to go back and make a correction. For this example, we are using Work Patterns as we are trying to get money on the payslip to show the actual correction.

### Navigate to the Working Pattern tab

- Navigate to the **Working Pattern** tab on the employee's **Post History** form.
  - Go to **Cintra iQ**: Employment record > Forms > Post History

### Close the current work pattern record

1. Select the desired **Post**.
2. Open the **Working Pattern** record associated to the **Post**. The **Edit Employee Post FTE** form appears.
3. Enter the **To Date**.
4. Click the **OK** button. A message appears stating the **FTE** factor has been calculated.
5. Click the **OK** button. The **Work Pattern** record is now closed.

### Create a new work pattern record

1. Right-click in the the **work pattern** pane, then select **New**.
2. In the **Insert Employee Post FTE** form, enter a **From Date** and **To Date** for the period you wish to correct.
3. Select the desired **Work Pattern**.
4. Select **FTE Calculation Method: Direct Entry**.
  - For more information about **FTE Calculation Methods**, see [What are the FTE calculation methods?](/iq/docs/what-are-the-fte-calculation-methods)
5. Enter the **FTE** factor.
6. Click the **OK** button. The new **Working Pattern** record is created.

### Calculate and view the employee's payslip

1. Open the employee's **Payslip Period Summary** form.
  - Go to **Cintra iQ**: Employment record > Forms > Payslip
2. Click the **Calculate** button. The following occurs:
  - The payments are recalculated and display what has been corrected, on the **Gross to Net Summary** tab.
  - The tax, **NI** and pension contributions are adjusted accordingly to reflect the earnings in the pay period and display what has been corrected.

> [!NOTE]
> **Note:** Student loans are not affected during a correction.

Expand a payment/deduction to view the correction. Double-click it for more information.

## To create a correction via the calendar

1. Create the employee's **Calendar** event.
  1. Navigate to the employee's **Employment Calendar** form.
    - Go to **Cintra iQ**: Employment record > Forms > Calendar
  2. Right-click: **New Calendar Event** in the desired date. The **Select Attendance Category** pop up appears.
  3. Select **Sickness** from the drop-down list.
  4. Click the **Next** button. The **New Sickness** form appears.
  5. Fill in the desired information, including the **last known date of absence** and **return to work** date.
  6. Ensure the **Return to work date** is entered.
  7. Click the **OK** button. The **Sickness Calendar** event is created.
2. Calculate the pay for the pay period on the employee's **Payslip** when the **Sickness** event took place.
  - The **Sickness (SSP)** payment is recalculated and is displayed as a correction, on the **Gross to Net Summary** tab.
  - The tax, **NI** and pension contributions are adjusted accordingly to reflect the earnings in the pay period and display what has been corrected.

> [!NOTE]
> **Note:** Student loans are not affected during a correction.
3. Go to **Cintra iQ**: Employment record > Payslip and click the **Calculate** button.

For more information, see [Calculate and view the employee's payslip](/iq/docs/how-do-i-create-edit-delete-corrections#calculate-and-view-the-employees-payslip) above.

## To create a correction via payments and rates

### Create/Amend Employee Payroll Entry

Create/Amend the employee's payroll entry via **Payments and Rates**.

1. Navigate to the **Set up Individual Allowances and Rates** tab within the employee's **Standing Allowance and Rates** form.
  - Go to **Cintra iQ**: Employment record > Forms > Payments and Rates
2. Select the **Show all allowances and rates headings** option.
3. Select the desired **Allowance/Rate Name** in the left-hand pane.
4. Right-click: **New** in the right-hand pane. The **New Post Holder Specific** form appears.

> [!NOTE]
> **Note:** Depending on how the addition heading is set up, the form is updated accordingly to reflect the Addition Type as Monetary Amount or Units Times Rates.

> [!WARNING]
> **Important!** If you need to amend a record, enter a To date to close it, save, and then right-click: New.
5. Enter the **Paid from Date** and **Paid to Date.**
6. Fill in the information.
7. Click the **OK** button. The **Allowance and Rates** record is created.
8. Click the **OK** button.

### Calculate the Pay for the Current Period

Calculate the pay for the current period on the employee's **Payslip**.

1. The **[Allowance/Rate Name]** payment is calculated and is displayed on the payslip as a correction, on the **Gross to Net Summary** tab.
2. The tax, **NI** and pension contributions are adjusted accordingly to reflect the earnings in the pay period and display what has been corrected.

> [!NOTE]
> **Note:** Student loans are not affected during a correction.
3. Navigate to the **Payslip_Period Summary** form.
  - Go to **Cintra iQ**: Employment record > Payslip.
4. Click the **Calculate** button.

Depending on how you set up your correction process, the method of amending the correction back to the pre-correction values differs slightly.

For more information, see [Calculate and view the employee's payslip](/iq/docs/how-do-i-create-edit-delete-corrections#calculate-and-view-the-employees-payslip) above.

## **Amendments**

To make an amendment, you should reverse the changes you made by opening the entry, making the change and then recalculating.

### Update **Post History**

Navigate to the employee's **Post History** window and amend the **Spine Point** and/or **Work Pattern** at source. e.g. Changing the **Spine Point From Date** back to **4th April 2020** instead of the current **4th April 2021** within **Post History** will remove the correction once you have recalculated the payslip. Go to **Cintra iQ:** Employment Record > Forms > Payroll Period Input

### Update **Payroll Period Input**

This gives you the ability to manually change the entry without amending it at source. e.g. Sometimes a back dated pro rata doesn't give you the value you would like, (Pro ratas can often do this in shortened months (Feb versus Oct)). Therefore, navigate to the employee's **Payroll Period Input and Corrections** window, select the desired **Payroll Period**, open the desired **Payments and Rates** record, re-enter the **Input Amount** and then recalculate the payslip. Go to **Cintra iQ:** Employment Record > Forms > Payroll Period Input

### Update **Payments and Rates**

Navigate to the **Set Up Individual Allowances and Rates** tab in the employee's **Standing Allowances and Rates** window and amend at source. Close the **Contribution** record, create a new one and then recalculate the payslip. This in turn will delete the correction. Go to **Cintra iQ:** Employment Record > Forms > Payments/Rates

### Remove **Calendar Event**

Navigate to the employee's **Calendar** and delete the event from there. Re-calculate the payslip. This in turn will delete the correction. You can then re-add the event in the **Calendar**. Go to **Cintra iQ:** Employment Record > Forms > Calendar

> [!CAUTION]
> **Warning:** Except for Calendar Events, you should not delete any lines of data within Cintra iQ as this could lead to corrections overlapping other corrections, which makes the problem very difficult to resolve. Or, a payment could have already been made, which also can make the problem more difficult. It is best practise to perform the following:
> 
> 1. Never delete
> 2. Check Audit log.
> 3. Fix at source

## How do I know what values to amend?

If you can't remember where you have made the amendments, you can unpick the changes by referring to the **Audit Report**, seeing where the changes were made and re-instating them one-by-one. You can perform the following:

1. Navigate to the **Audit** form.
  - Go to **Cintra iQ**: Tools > Auditing.
2. Select the desired **File to audit** to identify where the changes have occurred. The form adjusts accordingly.
3. Select the desired **Payroll**.
4. Select the desired **Period**.
5. Select the desired option from the drop-down list.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/YoENRPPbqbBFOzL3g_w_QePGLlww_EiAMQ.png)
6. Enter the **Date/Time Range** of the correction(s).
7. Select the desired user from the **Select Records Maintained by Users** pane.
8. Click the **Next** button. The **Auditing** window appears.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/R_m9ebo-UW5UrK6TqyHhgJCFb3zCvuEauQ.png)
9. Scroll through to find the earliest change to a section and compare the **Old Value** with the **New Value**.

> [!TIP]
> **Tip:** Look at the Date and Time stamp to locate the desired change.
10. Keep a record so that you can make the changes in the necessary sections.
11. Remember to recalculate the employee's payslip once the old values have been re-instated.