---
title: "Creating email triggers"
slug: "how-do-i-create-email-triggers"
description: "Set up email triggers so qualification expiry alerts send only once, avoiding repeat emails for past dates. "
updated: 2026-07-29T09:46:40Z
published: 2026-06-10T11:26:23Z
canonical: "help.cintra.co.uk/how-do-i-create-email-triggers"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating email triggers

## What are email triggers?

Email triggers can be used to automate the process of sending notification emails. For example, you could send an email notifying an employee when a qualification is about to, or has expired.

If **Filters** are used to identify past qualifications expiry dates, this can cause problems because once a date is in the past, it is always in the past, so the **Filter** will keep identifying it. Using **Email Triggers** overcomes this problem quite neatly, because they keep track of which qualifications emails have already been sent for, and will not repeat them unless you want this to happen.

## How do I create email triggers?

1. Create an email notification.
2. Schedule the emails.