--- title: "Creating full pay factors for OSP" slug: "how-do-i-create-full-pay-factors-for-osp" description: "Set up full pay factors within an Occupational Sick Pay scheme's entitlement settings, and flag SSP offset rules." updated: 2026-07-29T08:42:51Z published: 2026-06-10T11:22:33Z canonical: "help.cintra.co.uk/how-do-i-create-full-pay-factors-for-osp" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt > Use this file to discover all available pages before exploring further. # Creating full pay factors for OSP **Cintra iQ** provides a facility to manage a range of **Occupational Sick Pay (OSP)** schemes. **OSP** entitlements are calculated by length of continuous service and paid as a factor of full pay. An employee can only be attached to one scheme at any specific date, but you can create any number of schemes with different rules. Within the **OSP** scheme, you can define the **Entitlement** settings and details. ## How do I create full pay factors? 1. Navigate to the **Occupational Sickness Schemes** window. Go to **Cintra iQ**: Payroll > Payroll Setup > Benefit Schemes > Occupational Sick Pay. 2. Open the desired scheme. 3. Navigate to the **Entitlements** tab. 4. Click the **Full Pay Factors** button. The **Full Pay Factors** window appears. 5. Right-click: **New**. The **New Full Pay Factor** dialogue appears. 6. Click the **OK** button. The **Full Pay Factor** window is populated. 7. Continue to create new factors, if necessary. 8. Click the **OK** button when finished. The factors appear in the **Entitlements tab > Entitlement details** pane. > [!NOTE] > **Note:** You can also define at each of the factors, whether SSP still needs to be offset. This is because some organisations do not offset SSP when an employee reduces below a factor of 1.0.