---
title: "How do I create full pay factors for OSP?"
slug: "how-do-i-create-full-pay-factors-for-osp"
updated: 2026-06-10T11:22:33Z
published: 2026-06-10T11:22:33Z
canonical: "help.cintra.co.uk/how-do-i-create-full-pay-factors-for-osp"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I create full pay factors for OSP?

**Cintra iQ** provides a facility to manage a range of **Occupational Sick Pay (OSP)** schemes. **OSP** entitlements are calculated by length of continuous service and paid as a factor of full pay. An employee can only be attached to one scheme at any specific date, but you can create any number of schemes with different rules. Within the **OSP** scheme, you can define the **Entitlement** settings and details.

## How do I create full pay factors?

1. Navigate to the **Occupational Sickness Schemes** window. Go to **Cintra iQ**: Payroll > Payroll Setup > Benefit Schemes > Occupational Sick Pay.
2. Open the desired scheme.
3. Navigate to the **Entitlements** tab.
4. Click the **Full Pay Factors** button. The **Full Pay Factors** window appears.
5. Right-click: **New**. The **New Full Pay Factor** dialogue appears.
6. Click the **OK** button. The **Full Pay Factor** window is populated.
7. Continue to create new factors, if necessary.
8. Click the **OK** button when finished. The factors appear in the **Entitlements tab > Entitlement details** pane.

> [!NOTE]
> **Note:** You can also define at each of the factors, whether SSP still needs to be offset. This is because some organisations do not offset SSP when an employee reduces below a factor of 1.0.