---
title: "How do I enter/change AOE deductions and protected earnings?"
slug: "how-do-i-enter-change-aoe-deductions-and-protected-earnings"
updated: 2026-06-10T11:47:17Z
published: 2026-06-10T11:47:17Z
canonical: "help.cintra.co.uk/how-do-i-enter-change-aoe-deductions-and-protected-earnings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I enter/change AOE deductions and protected earnings?

You may receive a court order from either a council or agency who wish to recover money directly through the employee's pay. With **Cintra iQ**, you can set up different types of attachment of earning orders (**AOEs**) so that money can be automatically taken from an employee's wages . Depending on the type of **AOE** order, you can perform the following:

1. Enter the **Deduction Amount** on the **Employment Record**.
2. Set the **Deduction Amount** to be calculated automatically.

## Absence Events

Council Tax AOEs are calculated automatically using the deduction tables. Child Support (Ongoing) orders would have set amounts on the order which are entered on the employee record. Or, you might have a direct earnings attachment order such as a court order for an employee to pay parking fines.

You can set the amounts that will be deducted from the employee's pay.

## To deduct earnings

1. Navigate to the **AOE Deductions** tab. Go to **Cintra iQ**: Employment Record > Forms > Deductions window
2. In the **AOE Orders** pane, right-click and select **New**. The **Select AOE Order Type** window appears.
3. Select the **AOE** **Order Type** you've received for the employee: i.e. Child Support - Ongoing.
4. Click the **Next** button. The **Select Issuing Authority** window appears.
5. Select the desired **Deduction Heading**.
6. Click the **Next** button. A message appears asking if you would like to apply an **AOE** admin fee.
7. Perform either of the following:
  - Click the **Yes** button. You are asked to select an admin fee. The fee is automatically applied to the new order form.
  - Click the **No** button. The **New AOE Order** form appears.
8. Continue to add the **Case Number** and **Active From** date.
9. Click the **OK** button. You are returned to the **AOE Deductions** tab.
10. In the **AOE Orders** pane, right-click and select **New**. The **New AOE Deduction** window appears.
11. In the **From** field, enter the date the order is active.
12. In the desired payroll frequency, enter the **Deduction amount** and **Protected Earnings** amounts.
13. Click the **OK** button.
  - The order's deductions appear in the **AOE Order Deductions** pane.
  - **Cintra iQ** applies the relevant deduction amount and protected earnings amount for the current period.

> [!NOTE]
> **Note:** If you now calculate the payslip, you will see the relevant deduction amount.

## To change an order

You can change the amount on an **AOE** order by first closing the original deductions date and then creating a new deduction record with the effective From date for the new deduction amount. This is so that any back dated payments are accounted for.

1. Navigate to the **Deductions** window. Go to **Cintra iQ**: Employment Record > Forms > Deductions
2. Select the **AOE Deductions** tab.
3. Select the desired type in the **AOE Orders** pane. The deductions appear in the **AOE Order Deductions** pane.
4. Right-click: **Open** in the desired deduction. The **Edit AOE Deduction** form appears.
5. Open the desired deduction in the **AOE Order Deductions** pane. The **Edit AOE Deduction** form appears.
6. Close off the deduction by entering the **To** date.
7. Click the **OK** button. The deduction's updates appear in the **AOE Order Deductions** pane.
8. Right-click and select **New**. The **New AOE Deduction** form appears.
9. Enter the new **From** date.
10. Enter the desired information.
11. Click the **OK** button. The changes are made.