---
title: "Bank detail exceptions report"
slug: "how-do-i-produce-a-bank-detail-exceptions-report"
description: "In Cintra iQ, run a report flagging employees paid by BACS or transfer who have missing bank account details."
updated: 2026-07-29T10:01:18Z
published: 2026-06-10T11:26:20Z
canonical: "help.cintra.co.uk/how-do-i-produce-a-bank-detail-exceptions-report"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Bank detail exceptions report

The **Bank Detail Exceptions** report displays details of employees flagged as being paid by **BACS** or transfers that do not have any account details to make payments to. The reports indicates where null values have been found in the account details.

> [!NOTE]
> **Note:** You would expect this report to be blank.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204001066596.png)

## To produce a report

1. Go to **Cintra iQ**: Payroll > Payroll Tools > Payroll Reports > Bank Details Exceptions. The **Bank Detail Exceptions Report - Select Payroll and Period** form appears. ![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204001066597.png)
2. Select the desired **Payroll**.
3. Select the desired payroll period.
4. Click the **Next** button. Either of the following occurs:
  - A **Bank Detail Exceptions** message appears stating: **No data found for this report**. Click the **OK** button. The blank **Bank Detail Exceptions** report appears.
  - The **Bank Detail Exceptions** report appears containing the employee information and the account information, which will have **None** entered as its data . You can continue to **Archive**, **Email**, **Print** and/or **Save** the report.

### PDF Output example

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204001066598.png)

### Spreadsheet Output example

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/204001066599.png)