---
title: "Refunding a student or postgraduate loan"
slug: "how-do-i-refund-a-student-or-postgraduate-loan"
description: "In Cintra iQ, refund an overpaid student or postgraduate loan deduction that continued after it should have stopped."
updated: 2026-07-31T10:52:21Z
published: 2026-07-31T10:52:21Z
canonical: "help.cintra.co.uk/how-do-i-refund-a-student-or-postgraduate-loan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Refunding a student or postgraduate loan

This articles describes how to refund an **overpayment**, where a student or postgraduate loan deduction continued after it should have stopped, for example if the stop notice arrived after that period's payroll had already run.

This is NOT the same as the loan repayment plan (see [Setting up the loan repayment plan and repayment details](/iq/docs/how-do-i-set-up-the-loan-repayment-plan-repayment-details)), which covers unrelated company loans. "Reimburse" is sometimes used to mean the same thing as refund, but is best reserved for expenses.

## How do I refund a student or postgraduate loan?

1. Go to: Employment Record > Forms > Tax & NI.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-H032GWNH.png)

1. Click the **Student Loans** button in the bottom right-hand corner.
2. Select the relevant loans record.

> [!NOTE]
> **Note:** If there are multiple lines, click on the Overrides button in the lower left-hand corner. Enter the amount in the Amount screen.
3. Enter the amount in the **Amount** screen.
4. Click the **OK** button.

> [!WARNING]
> **Important:** Ensure you do not end the record. Leave it as the end of the current period. The amount you enter on this record will be the amount that appears on the person record, so you'll need to do some sums before pressing the buttons. Cintra usually gets the SL stop notice through the FBI and this act should only be done with the correct paperwork.