---
title: "How do I set up the LoginTC Phone App?"
slug: "how-do-i-set-up-the-logintc-phone-app"
updated: 2026-06-10T11:26:21Z
published: 2026-06-10T11:26:21Z
canonical: "help.cintra.co.uk/how-do-i-set-up-the-logintc-phone-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I set up the LoginTC Phone App?

<html><head></head><body><p dir="ltr" data-block-id="mpwihoo4-n7elyv-176">The LoginTC app enhances the security of your Cintra IQ account by providing a two-factor authentication process. This guide will walk you through the steps to install and activate the LoginTC app on both iOS and Android devices.</p><ul data-block-id="mpwihoo4-2xpm3u-177"><li data-block-id="mpwihoo4-bi5xrm-178"><p><a href="/iq/docs/how-do-i-set-up-the-logintc-phone-app#downloading-the-logintc-app" target="_self" translate="no" rel="noopener">Downloading the LoginTC app</a></p></li><li data-block-id="mpwihoo4-obl1r5-179"><p><a href="/iq/docs/how-do-i-set-up-the-logintc-phone-app#activation-process" target="_self" translate="no" rel="noopener">Activation Process</a></p></li><li data-block-id="mpwihoo4-og5vss-180"><p><a href="/iq/docs/how-do-i-set-up-the-logintc-phone-app#lost-new-phone-how-can-i-access" target="_self" translate="no" rel="noopener">Lost / New Phone. How can I access?</a></p></li></ul><h2 dir="ltr" data-block-id="mpwihoo4-13uv9j-181" id="downloading-the-logintc-app">Downloading the LoginTC app</h2><p data-block-id="mpwihoo4-ieqbww-182"><strong>For iOS (Apple) Users:</strong></p><ol data-block-id="mpwihoo4-0ekkls-183" start="1" style="--start:0;"><li dir="ltr" data-block-id="mpwihoo4-4bjxng-184"><p>Visit the App Store on your iOS device.</p></li><li dir="ltr" data-block-id="mpwihoo4-572amq-185"><p>Search for "LoginTC".</p></li><li dir="ltr" data-block-id="mpwihoo4-oa9dni-186"><p data-block-id="mpwii347-qw9o7o-206">Download and <a href="https://apps.apple.com/gb/app/logintc/id460240153" target="_blank" rel="noopener noreferrer">install the app</a>.</p></li></ol><p data-block-id="mpwihoo4-15wcjm-187"><strong>For Android Users:</strong></p><ol data-block-id="mpwihoo4-akatib-188" start="1" style="--start:0;"><li dir="ltr" data-block-id="mpwihoo4-1s9izh-189"><p>Open the Google Play Store on your Android device.</p></li><li dir="ltr" data-block-id="mpwihoo5-0yesjq-190"><p>Search for "LoginTC".</p></li><li data-block-id="mpwihoo5-45c5g8-191"><p>Download and <a href="https://play.google.com/store/apps/details?id=com.cyphercor.logintc&amp;pcampaignid=web_share" target="_blank" rel="noopener noreferrer" dir="ltr">install the app</a>.</p></li></ol><h2 dir="ltr" data-block-id="mpwihoo5-i7zy5x-192" id="activation-process">Activation Process</h2><p dir="ltr" data-block-id="mpwihoo5-j6m0uz-193">After installing the app, follow these steps to activate it:</p><ol data-block-id="mpwihoo5-fnddsw-194" start="1" style="--start:0;"><li dir="ltr" data-block-id="mpwihoo5-l848tj-195"><p>Locate the LoginTC app on your device and open it.</p></li><li data-block-id="mpwihoo5-niy2b0-196"><p>Upon opening the app, click on the key icon to add a new activation.</p><p dir="ltr" data-block-id="mpwihoo5-lzcemt-197"><img data-block-id="mpwiid9o-yvu41t-208" src="https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/pUqoBYddGJKTSJYv_VlFWMTTgd1_BVsvTw.png" class="adv-wysiwyg-img" mediatype="img" alt="" width="auto" height="auto" dataalign="left" datadisplay="flex" data-type="media-content" fixaspectratio="false" autoaspectratio="false" shadow="no" border="no" round="no" link="" newtab="" style="width:auto;height:auto;"></p></li><li data-block-id="mpwihoo5-3ps8ja-200"><p>You should have received an activation key via email. Enter this key in the designated field in the app.</p><p data-block-id="mpwihoo5-1ge0xy-201"><img data-block-id="mpwiifs4-bl266h-210" src="https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/c314TkGe3NuX6GJeksbBZcyYQFHpng-2vQ.png" class="adv-wysiwyg-img" mediatype="img" alt="" width="auto" height="auto" dataalign="left" datadisplay="flex" data-type="media-content" fixaspectratio="false" autoaspectratio="false" shadow="no" border="no" round="no" link="" newtab="" style="width:auto;height:auto;"></p><p dir="ltr" data-block-id="mpwihoo5-sdi9wg-203">Once you enter the activation key, your app will be set up to approve logins to Cintra iQ!</p></li></ol><h2 dir="ltr" data-block-id="mpwihoo5-g3f50n-204" id="lost-new-phone-how-can-i-access">Lost / New Phone. How can I access?</h2><p dir="ltr" data-block-id="mpwihoo5-qidi9k-205">If you need to setup on a new device, contact your HR department or Cintra Support.</p></body></html>
