---
title: "Logging in and access"
slug: "logging-in-and-access"
type: "index"
canonical: "help.cintra.co.uk/logging-in-and-access"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging in and access

5 articles

## [Accessing and logging in/out of Cintra iQ](https://help.cintra.co.uk/iq/docs/login-logout.md)

Updated on 2026-09-22 | Published on 2026-06-10

Cintra iQ is accessed through a web-based portal, secured with LoginTC multi-factor authentication. This article explains how you can access it for the first time, and how to log in / out. Before you...

## [Resetting your password](https://help.cintra.co.uk/iq/docs/how-do-i-reset-my-password-in-cintra-iq.md)

Published on 2026-06-10

Warning: Cintra Support is unable to reset employee passwords Changing your password after logging in: To change your password in Cintra iQ, follow these steps: For Windows users: Press the Ctrl + Alt...

## [Setting up LoginTC for MFA](https://help.cintra.co.uk/iq/docs/how-do-i-set-up-the-logintc-phone-app.md)

Updated on 2026-08-04 | Published on 2026-06-10

If you are searching for help with MFA on Cintra People (formerly Cintra Cloud), view this article in the Cintra People Payroll help site. The LoginTC app enhances the security of your Cintra iQ...

## [Ports required for VPN Less access to Cintra IQ](https://help.cintra.co.uk/iq/docs/ports-required-for-vpn-less-access-to-cintra-iq.md)

Published on 2026-06-10

VPN Less access is a feature that allows you to access Cintra IQ without using a VPN connection. This can improve your performance and user experience when working remotely. However, some clients may...

## [Unfreezing your session](https://help.cintra.co.uk/iq/docs/how-do-i-unfreeze-my-cintra-iq-session.md)

Updated on 2026-07-29 | Published on 2026-06-10

Your Cintra iQ session may occasionally freeze or become non-responsive, preventing you from continuing your tasks. This article provides steps to address and resolve this issue. For most keyboards...