---
title: "Managing holiday requests on behalf of an employee"
slug: "managing-holiday-requests-on-behalf-of-an-employee"
updated: 2026-06-10T11:26:25Z
published: 2026-06-10T11:26:25Z
canonical: "help.cintra.co.uk/managing-holiday-requests-on-behalf-of-an-employee"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing holiday requests on behalf of an employee

### How do I create a holiday request on behalf of an employee?

Once an employee has booked time off, Self-Service notifies you by email that the request needs to be approved. But if an employee is unable to do so, you can create a Holiday Request on their behalf. It is automatically approved if you are the sole manager, otherwise, the request must go through tiered approval.

> [!NOTE]
> The submitted or cancelled requests that come through the Holiday module must be approved in order to keep track of an employee’s history of absences.

You can create a Holiday Request in either Approval, Calendar or Team calendar.

1. Sign in to **Self-Service**.
2. Navigate to the Manage Holiday Bookings page, by clicking the **Holiday Approvals** menu option under **Management**.
3. Click the **Request Holiday** button. The Create Holiday Booking form appears.
4. Select the Employee.
5. Select the **Absence Type** from the drop-down list, if necessary.
6. Select the **Start Date** and **time** period.
7. Select the **End Date** and **time** period. The days are automatically calculated.
8. Enter any relevant **notes**.
9. Click the **Approve** button.
10. Click the **Confirm** button. The following changes have occurred.
  - The request is approved automatically.
  - The requests status in Approvals is now Approved Booking.
  - The date(s) in the manager's view of the employee's Calendar now colour-coded as a request.
  - The date(s) in the manager's view under the employee’s name in Team calendar is now colour-coded as Approved Booking.
  - The request’s status on the employee’s Calendar and Team calendar is now colour-coded as Approved Booking.

### How do I update an employee's holiday request?

After a request is submitted by an employee, you may want to change its details. For example, if the employee extends or cuts short their Holiday.

> [!NOTE]
> You can update a Holiday Request in either the Approvals, Calendar or Team calendar views.

1. Sign in to **Self-Service**.
2. Navigate to the Manage Holiday Bookings page, by clicking the **Holiday Approvals** menu option under **Management**.
3. Click the desired Holiday Request. The **Holiday Request** form appears.
4. Make the necessary changes.
5. Click the **Resubmit** button.
6. Click the **Confirm** button. The following changes occur:
  - The date(s) in under the employee’s name in the Approvals, Calendar and Team calendar views now reflect the updates.
  - The date(s) in the employee's Calendar and Team calendar views is automatically updated to reflect the changes.

### How do I delete an employee's holiday request?

From time-to-time, you may want to delete an employee’s approved request within Self-Service if the absence is no longer needed. You can delete a Holiday Request in either Approval, Calendar or Team calendar.

1. Sign in to **Self-Service.**
2. Navigate to the Manage Holiday Booking page, by clicking the **Holiday Approvals** menu option under **Management**.
3. From the **Employee** drop-down list, select the desired employee. The associated Holiday Request records appear.
4. Double-click the desired request. The **Edit Holiday Booking** form appears.
5. Click the **Delete** button.
6. Click the **Confirm** button. The following changes have occurred.
7. The request is deleted automatically from the Approvals list.
  - The date(s) in the Calendar and Team calendar is now cleared of the request.
  - The request is deleted from the employee’s Calendar and Team calendar.

### How do I approve an employee's cancellation request?

If an employee cancels an approved Holiday Request within Self-Service, you as the manager must approve the cancellation. The process of approving a cancellation is the same process as approving/rejecting a request.

1. Sign in to **Self-Service**.
2. Navigate to the Manage Holiday Bookings page, by clicking the **Holiday Approvals** menu option under **Management**.
3. From the **Employee** drop-down list, select the employee you wish to view. Any associated Holiday Request records appear.
4. Navigate to correct Month in the **Team** calendar.
5. Click the Holiday Request colour-coded Cancellation Request. The **Edit Holiday Booking** form appears.
6. Review the request and if you are satisfied, click the **Approve Cancellation** button. The **Confirm** button appears.
  - If you don’t want to cancel, click the **Reject Cancellation** button.
7. Click the **Confirm** button. Once confirmed, the request record is removed from the Manager’s Team Calendar, Calendar and Approvals views.
8. The request record is moved from the employee’s Calendar and Team calendar views.