---
title: "Rejecting holiday requests"
slug: "rejecting-holiday-requests"
updated: 2026-06-10T11:26:25Z
published: 2026-06-10T11:26:25Z
canonical: "help.cintra.co.uk/rejecting-holiday-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Rejecting holiday requests

Once an employee has booked time off, Self-Service notifies you, the manager, by email that the request needs to be reviewed.

If you create your own Holiday Request or a request on behalf of an employee, it is automatically approved if you are the sole manager. Otherwise, the request must go through tiered approval. The submitted or cancelled requests that come through the Holiday module must be approved in order to keep track of an employee’s history of absences.

The submitted or cancelled requests that come through the Holiday module must be approved in order to keep track of an employee’s history of absences.

Though you can reject a request quickly in the Approvals view, you can reject a request within Calendar if you want to see an overview of all the requests within the year, or reject a request in the Team calendar, if you want to keep track of the requests of your team by month.

### To review and reject a holiday request

1. Sign in to **Self-Service**.
2. Navigate to the Manage Holiday Booking page, by clicking the **Holiday Approvals** menu option under **Management**.
3. From the **Employee** drop-down list, select the employee or employees you wish to view. Any associated Holiday Request records appear in the Approvals, Calendar and Team calendar views.
4. Perform either of the following:
  - Click the desired Holiday Request in **Approvals**. The Edit Holiday Booking form appears.
  - Click the colour-coded cell in **Calendar**. The Edit Holiday Booking form appears. Note: If more than one request appears, open the appropriate form.
  - Click the colour-coded cell in **Team calendar**. The Edit Holiday Booking form appears.
5. Review the request.
6. Click the **Reject** button.
7. Click the **Confirm** button. The following changes have occurred.
  - The request record in the Approval view has changed to Rejected Booking.
  - The date in the employee's Calendar and Team calendar is now colour-coded to reflect the status: Rejected Booking.

### To reject holiday requests quickly

If you create your own Holiday Request or a request on behalf of an employee, it is automatically approved if you are the sole manager. Otherwise, the request must go through tiered approval. The submitted or cancelled requests that come through the Holiday module must be approved in order to keep track of an employee’s history of absences.

Although you can reject a request in the Approvals, Calendar or Team calendar views, it is quicker to do so from Approvals.

1. Sign in to **Self-Service**.
2. Navigate to the Manage Holiday Booking page, by clicking the **Holiday Approvals** menu option under **Management**.
3. From the **Employee d**rop-down list, select the employee or employees you wish to view. Any associated Holiday Request records appear in the Approvals, Calendar and Team calendar views.
4. In the **Approvals** view, highlight each record, and click the **Reject** check box in the **Approve/Reject** column.
5. Continue to reject the desired requests.
6. Click the **Submit Requests** button.
  - Notice that the request record in the Approvals view has changed to Rejected Booking.
  - The Calendar and Team calendar are updated accordingly.
  - Also, the date in the employee's Calendar and Team calendar is now colour-coded to reflect the status: Rejected Booking.