---
title: "Approving pre-approval requests"
slug: "approving-pre-approval-requests"
updated: 2026-08-17T15:55:14Z
published: 2026-08-17T15:55:14Z
canonical: "help.cintra.co.uk/approving-pre-approval-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Approving pre-approval requests

Pre-approved expenses are expenses that are approved before any funds are spent. These are often used for expenses such as travel.

When a pre-approval request is submitted, an email is sent to the designated individual or line manager to approve.

1. In the side-menu, click **Approval**.
2. Requests will be displayed in the **Pre-Approval** tab.

![](https://captureexpense.freshdesk.com/helpdesk/attachments/204001065660)

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-7FQ6BBUX.png)

1. Click the checkbox to the left of the claimant’s name.
2. The options: **Approve**, **Reject**, and **Notes** appear in the right sidebar.
  - If the Notes option is used the claimant will see a speech bubble icon in the request.

![](https://captureexpense.freshdesk.com/helpdesk/attachments/204001065661)

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-D16K24P2.png)

1. To review the details of a request, click the request and the pop-up box will appear.

![](https://captureexpense.freshdesk.com/helpdesk/attachments/204001065662)

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-CICR0FE7.png)

1. You can also add attachments, such as train tickets, when approving.
2. Click **Approve** or **Reject.** If you are rejecting the request, you should provide a reason.
3. The claimant will be notified about the pre-approval decision.

### Viewing pre-approval requests

Finance and administrator users are able to view all pre-approval requests. To do this:

1. In the side menu, select **Insights.**
2. Click the **Pre-Approvals** tab.
3. You can filter by dates, status, and claimants in the area on the right.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(238).png)

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image-6D5ZEF51.png)