---
title: "Change your authentication method"
slug: "changing-your-authentication"
updated: 2026-09-09T13:04:34Z
published: 2026-09-09T13:04:34Z
canonical: "help.cintra.co.uk/changing-your-authentication"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Change your authentication method

Each time you [sign in to Cintra People](/payroll/docs/sign-in-to-cintra-people), you must authenticate via an authenticator app or SMS. To change how you do this:

1. Log in to Cintra People.
2. Click your name at the top-right of the screen.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(28).png)

1. Click **Authentication preferences**.

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(32).png)

1. Just as you logged in for the first time, either:
  - In the **Authenticator App** tab, scan the QR code, then enter the six-digit code. For more information, see [Setting up MFA](/payroll/docs/setting-up-multi-factor-authentication-mfa).
  - In the **SMS** tab, enter your mobile phone number (or if it is already there, check it is correct).
2. Click **Save Preferences**.

The next time you log into Cintra People, you will be asked to use the new authentication method you chose.