---
title: "Get alerts for bank file submissions due today"
slug: "get-alerts-for-bank-file-submissions-due-today"
updated: 2026-10-08T07:49:49Z
published: 2026-10-08T07:49:49Z
canonical: "help.cintra.co.uk/get-alerts-for-bank-file-submissions-due-today"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Get alerts for bank file submissions due today

You can get an email alert when a new BACS submission appears in your bureau's bank file with a latest submission date of today. This helps you spot files that need checking before the submission deadline.

### How the alerts work

- **At 4pm**, you get one summary email listing every new submission in your bank file with a latest submission date of today.
- **After 4pm**, you get a separate email for each new submission added that day, as it arrives.
- **Before 4pm**, no alerts are sent.

Each email lists the organisation, the payroll (or HMRC or third-party run), the amount and the payment date. Alerts only include organisations that belong to your bureau.

### How to turn alerts on

Alerts are off until an email address is added to your bureau profile. Only Cintra Support can add it.

1. Raise a ticket with [Cintra Support](https://cintra.freshdesk.com/support/tickets/new).
2. Include your bureau name and the email address you want the alerts sent to.

We can add one email address per bureau. If several people need the alerts, we recommend a shared mailbox.

### How to change or turn off alerts

Raise a ticket with Cintra Support to change the email address or remove it. If you remove the address, alerts stop.