---
title: "HiBob integration: Field mapping"
slug: "hibob-integration-field-mapping"
updated: 2026-10-23T15:31:35Z
published: 2026-10-23T15:31:35Z
canonical: "help.cintra.co.uk/hibob-integration-field-mapping"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# HiBob integration: Field mapping

Data only flows one way, from HiBob to Cintra People Payroll. This article lists every HiBob field the integration reads and where it ends up in payroll. Anything not listed here is never requested from HiBob.

## Employee details

Updated by the main sync, either when you click **Sync now** or overnight.

### Identity

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Employee ID | Employment ID | Must match the employee's ID in Cintra People. |
| Cintra payroll name (custom field) | – | Decides which payroll the employee belongs to, but isn't stored. **No payroll** excludes the employee. |

### Personal details

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Title | Title |  |
| First name | First name | Mandatory |
| Middle name | Middle name |  |
| Surname | Surname | Mandatory |
| Display name | Known as |  |
| Date of birth | Date of birth | Mandatory |
| Legal gender | Gender | Mandatory |
| Family status | Marital status |  |
| Nationality | Nationality |  |
| NI number | NI number |  |

### Contact and address

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Email | Email | Mandatory |
| Address line 1 | Address line 1 | Mandatory |
| Address line 2 | Address line 2 | Mandatory |
| City | Address line 3 |  |
| County | Address line 4 |  |
| Country | Country |  |
| Postcode | Postcode | Mandatory |

### Employment

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Start date | Start date | Mandatory |
| Original start date | Continuous service date |  |
| Termination date | Date left |  |
| IR35 contractor | IR35 off-payroll worker |  |

### Working hours and pattern

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Weekly hours | Contracted weekly hours |  |
| FTE | FTE |  |
| Working pattern | Work pattern | Matched by name. The pattern must already exist in Cintra People. |
| Working pattern effective date | Work pattern effective date |  |

### Bank details

Bank details come from the employee's primary bank account in HiBob. When an employee changes their primary account, HiBob can hold more than one row for it, and the effective date decides which row comes into payroll. Only one set of bank details can come into payroll, so the integration doesn't support employees being paid into more than one account at the same time.

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Sort code (custom field) | Sort code | Mandatory |
| Account number | Account number | Mandatory |
| Roll number (custom field) | Payment account reference |  |
| Effective date (custom field) | – | Decides which row of bank details to use when there's more than one. |

The payment method is set automatically: **Transfer** for valid bank details, or **Cheque** for placeholder details. If the employee has no bank account in HiBob, their existing payment details are removed from payroll.

### Cost centre

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Cost centre | Cost Department | Other cost parts can also come from HiBob if Cintra configures them. Any that don't are left blank, or set to 0 if they're mandatory. |

Cintra configures which cost parts come from HiBob for each customer. Each cost part needs its own custom field in HiBob.

### Company sick pay

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Sick pay policy name | Occupational sick scheme |  |
| Policy effective date | Membership start |  |
| Policy end date | Membership end |  |

## Fixed payments

Updated by the main sync, either when you click **Sync now** or overnight.

### Salary

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Base salary | Annual salary on the **Salary** heading | Monthly and weekly amounts are converted to annual. |
| Effective date | From date |  |
| End effective date | To date |  |

### Ongoing payments (entitlements)

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Entitlement type | Payment heading |  |
| Amount | Rate per period |  |
| Effective date | From date |  |
| End date | To date |  |

### Ongoing deductions

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Deduction type | Deduction heading |  |
| Amount | Amount |  |
| Effective date | From date |  |
| End effective date | To date |  |

## One-off payments and deductions

Updated when you click **Import from HiBob** on the payroll.

### One-off payments (HiBob Actual Payments)

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Pay type | Payment heading |  |
| Amount | Amount |  |
| Units | Units |  |
| Rate | Rate | Replaces the rate held against the payment heading in Cintra People. |
| Pay date | From date and To date | Must fall in the current pay period. |
| Reason | Notes |  |

### One-off deductions

These are deductions whose heading is set up as an ad hoc deduction in Cintra People.

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Deduction type | Deduction heading |  |
| Amount | Amount |  |
| Effective date | From date | Must fall in the current pay period. |
| End effective date | To date | Must fall in the current pay period. |
| Reason | Notes |  |

## Pensions

Updated by the main sync, from the custom **Pension** section in HiBob.

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Scheme Contribution Name | Pension scheme |  |
| Pension Effective date | Contribution start date |  |
| Pension End date | Contribution end date |  |
| Type of Contributions | Percentage or amount |  |
| Employee Contribution | Employee contribution |  |
| Employer Contribution | Employer contribution |  |
| Use Default Employee Contribution | – | Optional |
| Use Default Employer Contribution | – | Optional |

## Absences

Updated by the main sync, either when you click **Sync now** or overnight.

| HiBob field | Cintra People field | Notes |
| --- | --- | --- |
| Time off policy type | Attendance category | Policy types without a mapping aren't imported. |
| Start date and end date | From date and To date |  |
| Duration | Number of days |  |
| First-day and last-day portion | First-day and last-day length | Morning, afternoon or all day |

Absences recorded in hours or minutes aren't imported.

## Not updated by the integration

Keep these up to date directly in Cintra People:

- Job titles
- Holiday pay entitlement
- Tax and HMRC starter details (tax code, NI category, starter declaration, student loans and W1/M1)
- Mobile phone, second email and leaving reason
- Work pattern setup. The integration assigns existing patterns, but doesn't create or change them.
- Custom work patterns at employee level
- Cost parts that aren't configured to come from HiBob, which default to 0 or blank
- Pension scheme leaving and opt-out
- Parental leave policy. The absence is recorded, but the policy isn't applied.

Nothing is sent back to HiBob, including auto-enrolment outcomes and payslips.