---
title: "HiBob integration: Fixed payments and salary"
slug: "hibob-integration-fixed-payments-and-salary"
updated: 2026-10-23T15:28:37Z
published: 2026-10-23T15:28:37Z
canonical: "help.cintra.co.uk/hibob-integration-fixed-payments-and-salary"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# HiBob integration: Fixed payments and salary

Salary, ongoing allowances and ongoing deductions come from HiBob through the main sync. Your HiBob user enters them in HiBob, and they're added to payroll on the next sync.

## What comes from HiBob

| Type | Where in HiBob | Matching heading in payroll |
| --- | --- | --- |
| Salary | Payroll > Salary | A payment heading named **Salary**. |
| Ongoing allowances | Payroll > Entitlements | A payment heading with the same name. |
| Ongoing deductions | Payroll > Deductions | A deduction heading set up as an employment standard deduction with the same name. |

## Matching headings

Each payment or deduction in HiBob is matched to a heading in payroll, either by the heading name or by its batch import code. If there's no matching heading, the payment isn't added to payroll and an error message will appear in the [CintraHR log](/payroll/docs/hibob-integration-using-the-cintrahr-log).

Salary works differently. The integration always looks for a payroll heading named exactly **Salary**, so make sure your salary heading in payroll uses that name.

Your payroll user and HiBob admin need to keep the headings in both systems matching, including when you add new ones. See [Adjustment headings: Additions](/iq/docs/adjustment-headings-what-is-an-addition-heading) and [Adjustment headings: Deductions](/iq/docs/adjustment-headings-what-is-a-deduction-heading)

## Ongoing and one-off deductions

HiBob holds both ongoing and one-off deductions on the same **Deductions** tab. Payroll tells them apart by how the heading is set up:

- Headings set up as employment standard deductions are ongoing. They come in through the main sync. To see an employee's ongoing deductions in Cintra People, see [Deductions and loans](/payroll/docs/deductions-and-loans).
- Headings set up as ad hoc deductions are one-off. They come in through the one-off import. See [HiBob integration: Importing one-off payments and deductions](/payroll/docs/hibob-integration-importing-one-off-payments-and-deductions).

## Salary

Both the salary amount and its effective dates come from HiBob. When you change an employee's salary in HiBob, the new amount is added to payroll on the next sync.

Payroll holds salary as an annual amount on the **Salary** heading. If the base salary in HiBob is a monthly or weekly amount, it's converted to an annual amount when it comes into payroll.

## Before you go live

Your existing fixed payments were set up in payroll when your payroll was onboarded. Before the first sync, make sure each one has the same heading name and amount in both systems.

Fixed payments set up when your payroll was onboarded may only have an annual amount, with no monthly amount. HiBob holds the monthly amount, so add the monthly amount to each fixed payment in payroll before your first sync. Otherwise the integration won't recognise them as the same payment. You can do this in the **Period Allowance** field. See [Adding adjustments to employees](/iq/docs/how-do-i-add-adjustments-to-employees).

The effective dates don't need to match. For details, see [HiBob integration: Matching existing records at go-live](/payroll/docs/hibob-integration-matching-existing-records-at-go-live).