---
title: "Processing and submitting payments"
slug: "processing-and-submitting-payments"
type: "index"
canonical: "help.cintra.co.uk/processing-and-submitting-payments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Processing and submitting payments

5 articles

## [Manage and submit bank files](https://help.cintra.co.uk/payroll/docs/manage-and-submit-bank-files.md)

Published on 2026-06-26

This article explains how to submit the files on the Bank Portal based on the integration with the payment provider. There are two ways the Bank Portal can be set up: You can have a workflow set up...

## [Get alerts for bank file submissions due today](https://help.cintra.co.uk/payroll/docs/get-alerts-for-bank-file-submissions-due-today.md)

Published on 2026-10-08

You can get an email alert when a new BACS submission appears in your bureau's bank file with a latest submission date of today. This helps you spot files that need checking before the submission...

## [Download a bank file (STD18)](https://help.cintra.co.uk/payroll/docs/download-a-bank-file-std18.md)

Updated on 2026-06-26 | Published on 2026-06-25

If your Bureau does not have direct file integration with a payment provider, the Bank Portal provides a straightforward way to download bank files. These files can then be easily uploaded to your...

## [Batch payment files](https://help.cintra.co.uk/payroll/docs/batch-payment-files.md)

Published on 2026-06-26

By creating a batch, you can download and submit multiple files simultaneously. Important : Only if payment file integration with the payment provider is NOT enabled will you be able to download...

## [Run a penny test](https://help.cintra.co.uk/payroll/docs/run-a-penny-test.md)

Published on 2026-06-26

This article provides a detailed, step-by-step guide on conducting a penny test through the Cintra People Bank Portal. The penny test checks the connection between the Bureau User Number (BUN) and the...