---
title: "Receipts inbox"
slug: "scanning-receipts"
updated: 2026-10-12T10:15:27Z
published: 2026-10-12T10:15:27Z
canonical: "help.cintra.co.uk/scanning-receipts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Receipts inbox

The Receipts section of Expenses displays all your receipts that have not yet been assigned to a claim.

### Why don’t I have a Receipts section?

> [!WARNING]
> **Important**! Only users with a credit card assigned to their Expenses will have a Receipts section.

If you DON’T have a receipts inbox, then any receipts you upload/send will automatically be added to a [draft expense claim](/payroll/docs/managing-draft-expenses).

If you DO have a receipts inbox and want to upload receipts to it (that will then be matched to expense claims), see [Raising draft expense claims](/payroll/docs/raising-expenses).

### Viewing the Receipts inbox

1. In either the mobile or web versions of Expenses, click **Receipts**.
2. A list of existing receipts which have not yet been assigned to an expense will be listed.

### Sharing a receipt forwarding email address

If your team shares a company credit card but one person is responsible for submitting the claims, that person can create a receipt forwarding email address. Anyone on the team can then email receipts for the card to this address, and they're added to the cardholder's Receipts inbox, ready to match to the card transactions.

1. In the top-right corner, click your initials.
2. Under **Receipt Forwarding**, click **Create email address**.
3. Your new address appears under **Receipt Forwarding**. Share it with your team.

Admins can also create a Receipt Forwarding email address from the user's People record. See [Expenses user types and fields](/payroll/docs/user-types).

### Enlarging a receipt

To enlarge any receipt on the web, either:

- Hover the mouse over it
- OR click its name and the enlarged receipt will open in a new tab

![](https://cdn.document360.io/fc2cda72-4645-4b36-96bf-60439ec11f11/Images/Documentation/image(525).png)

### Deleting a receipt

Tap or click any receipt, then click **Delete**, then **OK** to confirm.

> [!NOTE]
> **Remember:** Deleted receipts cannot be retrieved.