Getting Started in Cintra Cloud

Getting Started in Cintra Cloud

Use this guide to get started with Cintra Cloud, the portal for payroll reports. As a Cintra Cloud user, you will learn how to log into Cintra Cloud and download your first payroll report.
Cintra Cloud is updated on a continual basis. Therefore the information documented on this page is subject to change without notice.

Before you begin...

  1. Ensure that you have the temporary password close to hand that was sent to you by email, by Cintra Cloud
    Note: When you login to Cintra Cloud for the first time you will be asked to change this temporary password.
  2. Ensure that you have your mobile phone close to hand.
If you can not find this email in your Inbox, please check your Junk Email or Spam folders.

How do I login to Cintra Cloud?

  1. Enter the temporary password.
    1. Open a browser and enter the URL: https:\\ The login page appears.
    2. Enter your email address.
    3. Enter your temporary password.
    4. Click Sign in. The Please create a new password page appears.

  2. Create your new password.
    1. Enter your preferred password.
      Note: Passwords must be more than 8 characters long and contain a mix of upper and lower case characters, digits and special characters.
    2. Re-enter the password.
    3. Click Create Password. The Secure Code page appears and a 6-digit code sent to your mobile phone.
      Note: If you don't use the code straight away, the code will expire after a couple of minutes and you will have to complete the login process again. 
  3. Enter the Secure Code.
    1. Enter the 6-digit code.
    2. Click Sign In. You are taken to the of the payroll report archive.

How do I download a payroll report?

Once you are in the Payroll Report Archive, download the desired report by clicking its button in the File Type column.

How do I sign out of cintra cloud?

It is best practice to sign out each time you are finished with a Cintra Cloud session. 

  1. Click your name in the top right. A menu appears.
  2. Click Sign Out.

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