Upgrade_X.X.X.X(SSYY.Y).exe is used to upgrade the
Cintra iQ System.
What do I want to do?
You can perform the following:
- Upgrade Cintra iQ System: Use this option if you wish to start a full system upgrade, including a database upgrade. For more information, see How Do I Upgrade the Cintra iQ Database?
- Upgrade Cintra iQ Client PC: Use this option if a system upgrade has been completed and you wish to upgrade individual client PCs. For more information, see How Do I Upgrade a Client PC?
- Upgrade Self-Service Website: Use this option if a system upgrade has been completed and you wish to upgrade the Self-Service website. For more information, see How Do I Upgrade Self-Service?
What makes up the Cintra iQ system?
Cintra iQ System comprises the database, one or more client
PCs (in a terminal server environment, this might be a single client
PC) and if used, a
Self-Service website installed on a web server.
What is the upgrade process?
In order to upgrade the
Cintra iQ System, the installer must be run on a
Cintra iQ is installed. This upgrades the
Cintra iQ version installer on that
PC and that will allow you to connect to and upgrade the database. Once the database has been upgraded, all other client
PC(s) can be upgraded and the
Self-Service website can be upgraded.
It is best practice to have performed a database backup before you begin the upgrade. When you perform the upgrade, this process will verify that there are no logged in users and allow you to take a back up at this point.
In what order should the Cintra iQ system be upgraded?
You must upgrade the
Database and then you can update the client
Self-Service website simultaneously, if applicable.
While the database is being upgraded, the
Self-Service site will be placed under maintenance, the users will not be able to connect. Therefore, before you begin, you should arrange downtime because during the database upgrade,
Cintra iQ users and
Self-Service user will not be able to connect and use the system.
Prior to upgrading your
.Net Framework 4.8 MUST be
You can download the
Cintra iQ System
How Do I Upgrade the Cintra iQ Database?
Before proceeding, please ensure all users are logged out of Cintra IQ. How do I identify who is logged into Cintra IQ? You can identify what users are logged into Cintra IQ by logging in as a System Administrator or User Administrator. From the main ...
How Do I Upgrade a Client PC?
Once you have already updated the central database by performing a system upgrade, you now have to upgrade your Cintra iQ client personal computer(s). Run the IQ_Upgrade_X.X.X.X(SSYY.Y).exe as the administrator on the client PC. The iQ System Upgrade ...
How Do I Upgrade Self-Service?
Once you have already updated the central database by performing a system upgrade, you can upgrade your Self-Service application. Run the IQ_Upgrade_X.X.X.X(SSYY.Y).exe as the administrator on the Self-Service web server. The iQ System Upgrade Wizard ...
What is Security within Cintra iQ?
Within Cintra iQ, you can create individual security definitions, group them together and then attach them to a security profile which in turn can be applied to a user. Each security profile can contain one or more security definitions specific to ...
How Do I Set a Password within Cintra iQ?
If required, as a System Administrator, you can enforce the password strength policy within Cintra iQ. You can perform the following: Enforce a password strength check within Cintra iQ. Understand the password strength check rules. Set a user's ...