Documentation Index

Fetch the complete documentation index at: https://help.cintra.co.uk/llms.txt

Use this file to discover all available pages before exploring further.

Correcting payment run exceptions

Prev Next

Once your payroll is finalised, you can pay employees using your preferred payment method and report the details to HMRC in a FPS submission. You can view the employees for which the BACS details are incomplete. Any exceptions showing invalid or missing bank details must be amended in the Employee Banking Details form by creating or amending entries.

To correct payment run exceptions

  1. Navigate to the Pay Employees window.
    Go to Cintra iQ: Payroll > Payroll Tools > Paying Out > Pay Employees

  2. Double-click the desired Payment Run record. The Payroll Period Payment Run window appears.

  3. Click on the Payment Run Exceptions tab. The employees who have incomplete BACS details appear.

  4. Continue to correct the exceptions.