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How do I publish letters to Self-Service/Employee Hub?

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To publish a letter to Self-Service/Employee Hub

  1. Run the letter.

  2. Click the Publish Letters button. A message appears stating:Save letters and upload to Self-Service?

  3. Click the Yes button. The Document Category drop down appears.

  4. Select the desired category.

    Note: The Document Categories are set up in the Lookup table. Go to Cintra iQ: Definitions Lookups Person Document Category.

  5. Click the OK button. The following occurs:

    1. The letter is uploaded and will be available to the employee via their Self-Service or Employee Hub portal.

    2. If the letter is an Auto-Enrolment letter, the employee will receive an email notification to let them know they have a new pension letter to read.

    3. The letter is stored in the employee's Related Document > Letter History tab. Go to Employment record > Forms > Related Documents.

    4. The letter is recorded in the Related Document > Uploaded Documents tab. Go to Employment record > Forms > Related Documents.