Help and support

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Help articles

At the top of every relevant help article, you will be shown:

  • Which version(s) of Cintra People HR the article relates to.

  • Which types of users can use this feature

Applicable packages:

HR Essentials

HR Success

Applicable roles:

Team Manager

HR Manager

Administrator

ADU Manager

Help features

  • Search (including AI search)

  • Table of contents on left

  • Bookmarks on right

       

Click any screenshot in the help to expand it.

   

Getting support

If you can’t find what you’re looking for in this help, contact our friendly support team.

To do this either:

  1. While logged into Cintra People HR, click Help at the top-right of the screen.

  1. Click Submit Support Ticket.

  2. Enter as much information as you can about your problem, including any screenshots, then click Create Ticket.

    • A member of our support team will be in touch shortly.

OR

  1. Click Support at the top-right of the help.

  2. You’ll be directed to our support portal. Enter your name, subject, and description, then click Submit.

    • A member of our support team will be in touch shortly.

Glossary

If you’re unfamiliar with any of the terminology used, check out our glossary, either by clicking this link or clicking Glossary at the top-right.

There are separate glossaries for Time and Goals.