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Leaver's payslip continuing to generate

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Employees who have been made leavers (with their P45 completed) may still have a payslip generated in a later period, or continue to appear on analysis reports as if they still have a current-period payslip.

Why this happens

This typically occurs when an employee's leave date is changed after the payroll has already rolled forward. It can also happen where payroll periods were processed together, and the employee was made a leaver during one of the periods included in that combined run.

As a result, the employee's Payroll Membership History record doesn't update correctly, and the employee appears on reports as if they have a current-period payslip.

Resolving the issue

This resolution refreshes the payroll membership record and removes the incorrect payslip reference. It does not affect the employee's leaver details or completed P45.

  1. Open the employee's Payroll Membership History.

  2. Click the current payroll membership.

  3. Temporarily change the Last Paid period to a future payroll period, then save the change.

  4. Re-open the payroll membership.

  5. Change the Last Paid period back to the correct value, then save.

Notes

  • This does not affect the employee's leaver details or completed P45. It only refreshes the payroll membership record to correct the reporting.

  • This only removes the unwanted current payslip. Any historical payslip remains intact.