Documentation Index

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What is Cintra iQ?

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Cintra iQ is Cintra's payroll system. It is a comprehensive application for running payroll from end to end, from setting up employers and employees through to paying your people, submitting to HMRC, and reporting on the results. It is used by payroll professionals, including in-house payroll teams, payroll bureaus, and organisations across a wide variety of sectors. Employees and managers can also view pay and absence information through the Self-Service portal.

What can you do in Cintra iQ?

Cintra iQ supports the full payroll lifecycle. The main areas are:

  • Set up your organisation: configure employer details and PAYE schemes, build your jobs, posts, and organisation structures, and define pay spines and grades.

  • Manage employee records: add new starters, process leavers, and maintain personal, pay, and tax details.

  • Process the payroll: enter pay and deductions, run the calculation, and check and reconcile the results before you pay.

  • Pay employees and HMRC: create payment runs and BACS files, pay third parties, and submit RTI returns such as the FPS and EPS.

  • Manage pensions: set up pension schemes, run automatic enrolment, and produce provider files.

  • Handle statutory and occupational pay: administer sick pay, maternity, paternity, and other parental payments.

  • Manage absence and time: record absence, set up working patterns, and maintain holiday entitlements.

  • Report and analyse: produce standard payroll reports, build your own reports, and analyse absence and sickness.

Cintra iQ also supports sector-specific needs, including the Monthly Contribution Reconciliation (MCR) for teachers' pensions and Further Education Workforce Data (FEWD) submissions.

Self-Service

Alongside the main application, Cintra iQ includes a Self-Service portal for employees and managers. Employees can view their payslips and request holidays and absences, while managers can approve requests and manage their teams.

Basic tasks to get you started

  • If you have not yet logged in, find out how to sign in to Cintra iQ.

  • If you want to find your way around the system, see Tour of the Cintra iQ layout.

  • If you are new to a particular area, expand the relevant category in the table of contents to view more information.

Help!

If you cannot find what you are looking for in this help, contact our support team.