Cintra has several products, and each one has its own help centre. This is the Cintra People Payroll help centre. If you use a different Cintra product, such as Cintra People HR+Payroll, Cintra People HR, or Cintra iQ, the instructions here may not match what you see.
Which product are you using?
Use this table to check you're in the right help centre.
Check the address in your browser, then select the corresponding help from the table below.
Address (URL) | Product | Help centre |
|---|---|---|
Starts with app.hr.cintrapeople.com | Cintra People HR | |
Starts with payrollservices.cintra.co.uk or payrollengine.cintra.co.uk | Cintra iQ | |
Starts with app.expenseonce.com | Capture Expense | |
Contains cintrapeople.com (for example, payroll.cintrapeople.com or hr.cintrapeople.com), and you can see an HR tab | Cintra People (HR and payroll) | |
Contains cintrapeople.com (for example, payroll.cintrapeople.com or expenses.cintrapeople.com), and you can't see an HR tab. | Cintra People Payroll |
If your address contains cintrapeople.com…

An HR tab means you’re using Cintra People (HR and payroll)
If you're still not sure which product your organisation uses, check with your system administrator or whoever manages your Cintra account.
Searching for an employee
The search on this site only covers help articles. To find an employee, open a payroll and search for an employee there.