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Updating or cancelling a holiday request

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Note: If you are the manager submitting the request on behalf of an employee, you should confirm approval from the employee before proceeding. The request will then be approved automatically.

How do I update holiday requests?

If you want to take annual leave, you can submit a holiday request to your manager through Cintra's Self-Service Holiday module. The request can then be reviewed and approved by your manager(s), which depends on your company's tiered approval structure. Once the request is in the system, you can see its status in the Calendar and Team calendar for that month. For more information about who approves the request, see How do I know who approves my holiday requests?

You can update a request before and after you submit it for approval. The process is the same for both except:

  1. When you update a Holiday Request, the status in the Calendar and Team calendar remains as Booking Request. An email is sent to your manager to approve the request as normal.

  2. When you update an approved booking request, the Approved Booking status reverts back to Booking Request and an email is sent to your manager to re-approve the request.

  3. When you update a rejected booking request, the Rejected Booking status reverts back to Booking Request and an email is sent to your manager to re-approve the request. For more information about rejected bookings, see the How do I re-use a rejected holiday request?

To update a holiday request

  1. Sign in to Self-Service.

  2. Navigate to the Holiday Bookings page by clicking on the Holiday menu option.

  3. Open the desired request. The Edit Holiday Booking form appears with the Absence Type inactive.

  4. Update the request where necessary.

  5. Click the Re-Submit button. The request is re-submitted to your manager for approval.

    • You can make as many changes as you wish before submitting the request for approval.

How do I cancel holiday requests?

If you are looking to cancel an already approved annual leave booking, you can submit a cancellation request to your manager through Cintra's Self-Service Holiday module.

The request can then be reviewed and approved by your manager(s). Who approves your request  depends on your company's tiered approval structure. Once the request is in the system, you can see its status in the Calendar and Team calendar for that month. For more information about who approves the request, see How do I know who approves my holidays requests?

Once a request is submitted and/or approved, it can still be cancelled. The process is the same for both except:

  • When you cancel an unapproved request, the request immediately disappears from both Calendar and Team calendar.

  • When you cancel an approved request, the status within Calendar and Team calendar changes from Approved Booking to Cancellation Request.

To cancel an unapproved request

  1. Sign into Self-Service.

  2. Navigate to the Holiday Bookings page by clicking on the Holiday menu option.

  3. Click the date on the Calendar that is colour-coded with the Booking Request colour. The Edit Holiday Booking form appears.

  4. Click the Delete button.

  5. Click the Confirm button. The request is removed from the system.

To cancel an approved holiday request

  1. Click the date on the Calendar that is colour-coded with the Approved Booking colour. The request form appears.

  2. Click the Submit Cancellation button.

  3. Click the Confirm button. The Calendar and Team calendar are updated to display the dates colour coded as Cancellation Request. The Cancellation Request is also sent to the manager(s).

    • Once the cancellation is approved, the request is removed from the system.

How do I re-use a rejected holiday request?

If you are looking to take annual leave, you can submit a holiday request to your manager through Cintra's Self-Service Holiday module. The request can then be reviewed and approved by your manager(s), which depends on your company's tiered approval structure. Once the request is in the system, you can see its status in the Calendar and Team calendar.

For more information about who approves the request, see How do I know who approves my holidays requests?

To re-use a rejected holiday request

  1. Sign in to Self-Service.

  2. Navigate to the Holiday Bookings page by clicking on the Holiday menu option.

  3. Open the Holiday Request coloured-coded Rejected Booking. The Holiday Request form appears.

  4. Make the necessary changes. Notice that the Re-Submit button becomes active.

  5. Click the Re-Submit button.

  6. Click the Confirm button. The request’s status within the Calendar and Team calendar is returned to Booking Request. The request is also sent to the manager for approval.