Bank file submission alerts for bureaus (8 Oct 2026)

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Bureaus can now get an email alert when a new submission appears in their bank file with a latest submission date of today.

What's new?

  • At 4pm, you get one summary email listing every new submission due today.

  • After 4pm, you get a separate email for each new submission as it's added.

  • Each email shows the organisation, the payroll (or HMRC or third-party run), the amount and the payment date.

  • Alerts only include organisations that belong to your bureau.

Key benefits

  • Spot same-day submissions before the deadline passes.

  • Catch files added late in the day without having to keep checking the bank file.

  • Reduce the risk of missed or late BACS payments.

What next?

Alerts are off by default. To turn them on, raise a ticket with Cintra Support and include your bureau name and the email address the alerts should go to. We can add one email address per bureau, so a shared mailbox works best if several people need the alerts.

For full details, see Get alerts for bank file submissions due today.