Any common questions relating to booking holiday/leave, or recording sickness, are listed below.
How do I request leave in hours ?
The default request length is for full or half days. If this isn’t available to you, speak to your manager.
Once implemented, to submit a leave request in hours:
Go to Leave > New Request.
Select your Leave Type and required date.
Click Override, then select the hours of leave you'd like to request.
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Click to expand New Leave Request screen
Why can’t I book leave that spans two years? I keep getting a warning message.
Invalid Dates
The dates you have specified span 2 Leave Years. Your Leave Year starts on 1st January. Please modify your dates and try again.
Since requests are attached to a single leave year, the system will not allow you to create a request that spans more than one leave year. You should create a separate request for each leave year.
I have cancelled a leave request. Why hasn’t my allowance been updated?
When you cancel a leave request, the leave request can have one of two statuses:
If the request is still Pending approval, the time requested will be added back to their allowance without any approval needed.
If the request has already been Approved, then the request will have to be approved by their approver(s). At this point, the request's status is Cancel Request.
The workflow from making a new request to cancellation of an Approved request is as follows:
User makes a request (Request status is now Pending).
Approver approves request (Request status is now Approved).
User's allowance is deducted.
User makes a cancellation (Request is still Approved and is now said to be a Cancel Request).
Approver approves cancellation (Request is Cancelled).
User's allowance is increased.