If your Bureau does not have direct file integration with a payment provider, the Bank Portal provides a straightforward way to download bank files. These files can then be easily uploaded to your payment system.
Important: Only if payment file integration with the payment provider is NOT enabled will you be able to download files.
To download the bank files:
Method 1: Direct download from payment list
Locate the payment: In the list of payments, identify the specific payment you wish to download.
Click download: Next to the desired payment, click on the download icon
If the file's status is New, it will automatically update to "Downloaded" once you click the icon.
Method 2: Download from Payment Details (Optional)
This method is an alternative if you prefer to view payment details before downloading, or if you're already in the details screen.
Access payment details: Click the details icon
located next to the payment. This will open the payment details screen.Download the file: Within the payment details screen, locate and click Download file.