This article provides a detailed, step-by-step guide on conducting a penny test through the Cintra People Bank Portal. The penny test checks the connection between the Bureau User Number (BUN) and the client's Service User Number (SUN). A nominal payment of £0.01 is sent to the designated employee's bank account to verify this connection.
Step 1: Activate the BACS on Cintra People
In the Bureau tab, ensure you are using the correct Bureau (if you have access to more than one).
Go to Organisations, then select the organisation you wish to run the test for.
Select the cog icon , then Payment settings.
Turn on the Salary payment for the payroll you are testing.
Choose the start and end dates that correspond with the pay date for your penny test.
BACS will automatically deactivate after the end date.
Step 2: Initiate a payment run on Cintra iQ
See How to do a penny test on Cintra iQ (article opens in a new tab in the Cintra iQ help).
Step 3: Submit the payment via the Cintra Cloud Bank File portal
Only Bureau Managers are authorised to submit the BACS files.
Failed submission
In the event the BACS submission for the penny test is unsuccessful, the Bureau Manager can cancel this payment through the Bank File portal. This action will remove the payment run from Cintra iQ, allowing the process to restart.
See article on How to cancel a payment.