The Bank Portal is a secure online platform designed to streamline the management of BACS (Bank Automated Clearing System) payments related to your customers payroll(s). It provides a centralised location for viewing, downloading, and tracking payment files.
Who can access the Bank Portal?
Access to the Bank Portal is typically granted to:
Bureau Managers who oversee their bureau and the Bank Portal
BACS Scheduling users who have access to all payments in the Bank Portal.
For more information on these roles, see Bureau user management & impersonation.
Key features of the Bank Portal:
View and download payment files: Easily view and download STD18 payment files.
Track payment status: Monitor the progress of your payments from authorisation to submission.
Cancel payments: In certain circumstances, cancel payments before they are processed.
Note: The specific features and functionalities available to you may vary based on your role and the configuration of your bureau.
See also: Cintra iQ impact on Bank Portal.