The Employee Verification Service is provided by Equifax in partnership with Cintra People. It allows employees to authorise a lender, letting agent, or other third party to verify their employment status and income directly via Equifax, removing the need to gather payslips or request letters from HR.
How it works
Your employees' payroll data is made available to Equifax's Verification Exchange via Cintra People.
When a third-party verifier needs proof of an employee's income, they advise the employee during their application and contact the Verification Exchange.
With the employee's consent, the verifier submits a request for an employment income report.
The report is generated immediately and shared only with that verifier.
No data is shared without the employee's explicit consent.
What data is shared?
When a verification is requested, Equifax retrieves only the information needed to confirm employment or income. This typically includes employment status, start date, and income details such as gross pay, net pay, and a summary of deductions for the previous twelve months. Because data is shared securely and directly from your payroll, it also reduces the risk of fraud and misrepresentation. Data is shared in compliance with UK GDPR.
Opting out and back in
When you first access the Employee Verification Service settings, you will be asked to confirm that you have read and understood the service details before proceeding.
To change your organisation's opt-in/opt-out status:
Select Settings > Company settings > Employee Verification Service.
To change the default for all employers, update the Default opt-in/opt-out dropdown.
To set a different status for a specific employer, use the opt-in/opt-out toggle next to that employer in the list.
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