Salary, ongoing allowances and ongoing deductions come from HiBob through the main sync. Your HiBob user enters them in HiBob, and they're added to payroll on the next sync.
What comes from HiBob
Type | Where in HiBob | Matching heading in payroll |
|---|---|---|
Salary | Payroll > Salary | A payment heading named Salary. |
Ongoing allowances | Payroll > Entitlements | A payment heading with the same name. |
Ongoing deductions | Payroll > Deductions | A deduction heading set up as an employment standard deduction with the same name. |
Matching headings
Each payment or deduction in HiBob is matched to a heading in payroll, either by the heading name or by its batch import code. If there's no matching heading, the payment isn't added to payroll and an error message will appear in the CintraHR log.
Salary works differently. The integration always looks for a payroll heading named exactly Salary, so make sure your salary heading in payroll uses that name.
Your payroll user and HiBob admin need to keep the headings in both systems matching, including when you add new ones. See Adjustment headings: Additions and Adjustment headings: Deductions
Ongoing and one-off deductions
HiBob holds both ongoing and one-off deductions on the same Deductions tab. Payroll tells them apart by how the heading is set up:
Headings set up as employment standard deductions are ongoing. They come in through the main sync. To see an employee's ongoing deductions in Cintra People, see Deductions and loans.
Headings set up as ad hoc deductions are one-off. They come in through the one-off import. See HiBob integration: Importing one-off payments and deductions.
Salary
Both the salary amount and its effective dates come from HiBob. When you change an employee's salary in HiBob, the new amount is added to payroll on the next sync.
Payroll holds salary as an annual amount on the Salary heading. If the base salary in HiBob is a monthly or weekly amount, it's converted to an annual amount when it comes into payroll.
Before you go live
Your existing fixed payments were set up in payroll when your payroll was onboarded. Before the first sync, make sure each one has the same heading name and amount in both systems.
Fixed payments set up when your payroll was onboarded may only have an annual amount, with no monthly amount. HiBob holds the monthly amount, so add the monthly amount to each fixed payment in payroll before your first sync. Otherwise the integration won't recognise them as the same payment. You can do this in the Period Allowance field. See Adding adjustments to employees.
The effective dates don't need to match. For details, see HiBob integration: Matching existing records at go-live.